Did you know that your local pharmacy can help you with a lot of minor ailments; and a lot of treatments are covered by the NHS Pharmacy First.
Consultation is by appointment:
We offer on the day telephone triage appointments with the Doctor, if the Doctor thinks you need a face to face appointment this can be arranged. We also offer same/day emergency appointments bookable on the day.
Practice Nurse appointments are available Monday, Tuesday & Thursday.
Appointments are also available with our out reach services such as Link Workers , in-house physio & Welfare Advice services.
Extended Practice Opening Hours
As part of the Government’s plans to improve healthcare we are also open on a Thursday between 6pm and 7pm, these appointments are mainly used by people who cannot attend during the core hours during the day due to work commitments etc.
This service will be for routine medical conditions and is not an emergency service. The service is limited where doctors will be restricted in their physical examination of patients, and scope to arrange investigation. (This is because of the absence of practice nursing / treatment room services and lab service back-up which the Scottish Government has decided not to fund). Patients will therefore not be able to have blood tests, smear tests or an intimate examination requiring assistance from a chaperone, any chronic disease management review, or dressings or ear syringing, but will have to return for a day-time appointment if these services are required.
If you become unwell after 6pm please call NHS 24 as usual – 111
Cancelled Appointments
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
If you are Late
Please attend your appointment on time , if you are late you may not be seen.
Please note appointment times may vary during illness and holidays.
Interpreter
Please note a telephone interpretation service will be provided and a face to face interpreter will be available for under 18 years of age or vulnerable patients only (i.e. hearing impairment or cognitively impaired persons).
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.
Request for GP Letters/Completion of Forms
If your Doctor has agreed to write a letter for you in connection with your employment, acting as a referee, or for some other specific area, you may be charged for this letter. Please allow at least five working of days, before collecting your letter, if you require this letter urgently please inform your Doctor during your consultation. If you wish your Doctor to complete a form/report for you, there will also be a charge for this, please allow at least 48 hours before uplifting your form.
The reception staff will advise you of any applicable charges.
